The exponential growth of technology has impacted so many different industries. The field of human resources is no exception, and technological advances are revolutionizing the ways in which HR professionals carry out their job functions.
AI (Artificial Intelligence) and Recruitment: According to Talent Culture, multiple types of AI technology are being utilized in the hiring process. “From automated resume screeners to robot interviewers, a wave of these tech solutions for recruiting has hit the market.” Searching for talented applicants used to take lots of time and money, but, thanks to AI, companies and HR departments are more able to find skilled applicants and save thousands of dollars in recruiting new employees. It’s fair to say that AI is changing the way HR departments recruit, hire, and onboard new hires.
Easier Communication: A variety of electronic communication methods makes it easier to stay in touch with employees at all levels of a company. Managers can make schedule changes and update members of their team with the click of a button. Without electronic communication, all changes and updates would have to be conveyed at a meeting, via an announcement or through the use of another format. Email and online chat platforms, however, make communicating these types of quick messages so much simpler.
Performance Management: Employee evaluations have been a long-standing component of human resources. Technology has streamlined assessing employee performance, collecting feedback, and managing the entire employee review process. In addition, using data-driven software. Betterworks allows HR and management to make necessary decisions about compensation, promotions, and employee development.
Strategic HR: Technology has improved efficiency by providing HR professionals with tools that allow them to spend less time on administrative tasks. For instance, mobile Apps and cloud computing reduce the piles of paperwork that used to be an inevitable part of legal compliance tasks, hiring, and other functions. This allows human resource practitioners more time to spend on problems that require hands-on attention.
AI, electronic communication tools, and performance management software have altered the ways in which HR professionals perform their jobs. I suspect that technology will continue to play an essential role as we move forward.