Organizations rely on the productivity of employees to make sure they succeed.  Human resources professionals within organizations may be responsible for helping to measure this productivity. Accurate assessments are crucial because they provide the employer with a benchmark of employees’ strengths and weaknesses. Businesses and HR professionals should consider focusing on four key metrics when gauging employee performance.


The quality of the work completed

Work quality assessment is a crucial employee performance metric used to evaluate employees. This type of assessment, generally conducted through yearly, bi-yearly or quarterly reviews, evaluates the ability of employees to meet management objectives and goals. This review process can serve as an effective mechanism for ensuring that parties are communicating with each other about expectations, accomplishments, and areas where improvement might be needed.  

Work quality assessment also evaluates whether an employee’s performance in the workplace is defect-free. Minimizing the number of errors positions the organization for long-term success while optimizing customer satisfaction.


Workplace efficiency

Performing daily work responsibilities efficiently is imperative for maximizing productivity and minimizing operational costs. Employers may want to evaluate an employee’s promptness in performing duties in order to optimize employee efficiency in the workplace, Recognition of factors that may reduce productivity and efficiency, such as irresponsible use of time, can give employers an overview of how well an employee is doing. 


Individual employee goals

Employees should also have individual goals. These goals serve as a crucial insight that helps an employer to understand how focused the employee is. Employee goals should be consistent with organizational goals for the employee to remain motivated and productive.  


Work quantity

The quantity of work that an employee completes plays a  pivotal role in determining an organization’s ability to meet its goals. The particular criteria to use in assessing work quantity may depend on the employee’s job functions. Some factors to consider including are the volume of sales made by the employee, the number of products produced, and the amount of time required to complete a task.